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Box Reports Issue with Box Edit, Microsoft Office Online Integration

The cloud content management platform identified the underlying cause of a service disruption affecting Office Online editing capabilities.

By The Downtime · Jul 16, 2026 · 9:45 PM

Box is experiencing a major issue with Box Edit and its Microsoft Office Online integration. The company's engineering team has identified the underlying cause and is working on remediation steps.

Box is a cloud content management and file-sharing platform used by enterprises and organizations for document storage and collaboration.

Box first began investigating reports of a momentary issue with Microsoft Office Online at an unspecified time. The company initially noted that affected services remained subject to change as the investigation continued. As of the latest update, the underlying cause has been identified and remediation efforts are underway.

This is a developing story. The Downtime will continue monitoring Box's status page for updates.

🕒 Live updates (8)

resolved Jul 16, 2:48 PM

After further monitoring, this incident is now considered resolved. Microsoft Office Online and Box Edit has been restored to full functionality.

monitoring Jul 16, 2:47 PM

Our team has taken steps to remediate this issue and is seeing improvement for the Microsoft Online service and Box Edit.

identified Jul 16, 2:45 PM

Our team has identified the underlying cause of this issue and is working to take remediating steps.

identified Jul 16, 2:45 PM

Our team has identified the underlying cause of this issue and is working to take remediating steps.

investigating Jul 16, 2:30 PM

We are continuing to investigate this issue.

investigating Jul 16, 2:30 PM

We are continuing to investigate this issue.

investigating Jul 16, 2:30 PM

Box is investigating reports of a momentary issue with Microsoft Office Online. Affected services are subject to change as the investigation continues.

investigating Jul 16, 2:30 PM

Box is investigating reports of a momentary issue with Box Edit / Microsoft Office Online. Affected services are subject to change as the investigation continues.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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