Grafana Cloud reports multiple service issues

Grafana Cloud is dealing with 2 concurrent service issues — tracked live below.

By The Downtime · Jul 2, 2026 · 5:00 AM ·Updated 1 month ago

Grafana Cloud is investigating a critical outage affecting Loki writes and Frontend Observability services in the prod-us-central-0 region. The AWS Logs integration in the same region is also impacted. The company's Engineering team is actively working on the issue.

Grafana Cloud is a monitoring and observability platform widely used by organizations to track infrastructure performance and application health.

The outage was first reported as under investigation with no estimated time to resolution provided. Updates are expected as the investigation progresses.

This is a developing story. The Downtime will update as Grafana Cloud provides additional information.

⚠️ Issues being tracked (2)

Loki and Frontend Observability - Major Outage in prod-us-central-0 region

Resolved

source ↗

Elevated Loki Query Bytes Reporting

Resolved

source ↗

🕒 Live updates (5)

resolved Loki and Frontend Observability - Major... Jul 2, 6:49 AM

This incident has been resolved by restarting the affected services.

investigating Loki and Frontend Observability - Major... Jul 2, 4:57 AM

The AWS Logs integration in the same region is affected as well. We will provide further updates as our investigation progresses.

investigating Loki and Frontend Observability - Major... Jul 2, 4:55 AM

We are currently investigating a major outage in Loki writes and Frontend Observability in the prod-us-central-0 region. Our Engineering team is investigating this and we will provide further updates as our investigation progresses.

resolved Elevated Loki Query Bytes Reporting Jul 1, 10:00 PM

We’ve implemented a fix and can confirm the issue is fully resolved as of 20:25 UTC. Thank you for your patience.

investigating Elevated Loki Query Bytes Reporting Jul 1, 7:43 PM

We are investigating an issue where some customers may see higher Loki query byte usage reported than was actually consumed. This affects usage reporting only; there is no impact to query execution or service availability. The issue began at approximately 13:20 UTC and is ongoing. We expect the issue to be resolved soon and will provide another update as more information becomes available.

📎 Sources

Grafana Cloud status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.