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Grafana Cloud reports multiple service issues

Grafana Cloud is dealing with 3 concurrent service issues — tracked live below.

By The Downtime · Jul 5, 2026 · 11:45 AM ·Updated 1 month ago

Grafana Cloud is experiencing a major incident affecting Incident Response Management (IRM) alert groups in its us-east-3 region. Some alert groups are failing to produce alerts and experiencing sluggish or erratic behavior.

Grafana Cloud provides monitoring, observability, and incident response tools used by engineering teams to track system performance and respond to outages.

The issue began around 01:00 UTC on July 3rd. Grafana's engineering team has identified the root cause and deployed a fix. The company is now actively working to restore the service to normal operation.

This is a developing story. Updates will be published as more information becomes available.

⚠️ Issues being tracked (3)

Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.
Resolved · 🇺🇸 US East
source ↗
Partial Write Outage for Grafana Cloud Logs in prod-eu-north-0.
Resolved · 🇪🇺 Europe
source ↗
Some Queries Failing
Resolved
source ↗

🕒 Live updates (7)

resolved Grafana Cloud IRM alert groups failing t... Jul 6, 7:37 AM

We haven't noticed any further issues in this region for alert group processing since yesterday. This incident i fully resolved.

monitoring Grafana Cloud IRM alert groups failing t... Jul 5, 1:38 PM

The work on bringing services back to healthy state is completed and alerts should be created correctly, without a delay now. We're keeping the incident open and monitoring for any potential hiccups that might occur.

identified Grafana Cloud IRM alert groups failing t... Jul 5, 11:37 AM

Some IRM alert groups in us-east-3 region may not be able to produce alerts and could be sluggish/misbehaving in general. The issue started around 01:00 UTC on July 3rd. The issue has been identified and the cause of the issue has been fixed. Our team is actively working on getting the service back to healthy state.

resolved Partial Write Outage for Grafana Cloud L... Jul 3, 2:27 PM

Grafana Cloud Logs in prod-eu-north-0 experienced a 10-minute partial write outage between 13:45 and 13:54 UTC. Impacted users may have experienced 5xx errors during this time.

resolved Some Queries Failing Jul 2, 9:35 PM

This incident has been resolved. Thank you for your patience.

identified Some Queries Failing Jul 2, 8:16 PM

We are continuing to work on rolling back a PR responsible for this behavior. Once we have more information, we will share it here. Thank you for your patience.

identified Some Queries Failing Jul 2, 6:10 PM

Queries with drop __error__, including log volume histogram queries (the queries that generate the histogram visualization in Grafana), are failing due to a bug with series limit checks. The Root cause has been identified, and we are working on a fix.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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