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Grafana Cloud reports multiple service issues

Grafana Cloud is dealing with 3 concurrent service issues — tracked live below.

By The Downtime · Nov 11, 2026 · 9:31 PM ·Updated 10 hours ago

Grafana Cloud is experiencing degraded performance in its prod-us-central-7 region. The company reported that some customers may encounter failed or delayed writes, query errors, and failed alerting and recording rule evaluations affecting Grafana Cloud Metrics, Logs, and Traces.

Grafana Cloud provides cloud-based monitoring, logging, and observability services used by organizations to track infrastructure and application performance.

Grafana Cloud began investigating the issue and has provided multiple status updates confirming the investigation is ongoing. No resolution has been announced.

This is a developing story. Updates will be posted as more information becomes available.

⚠️ Issues being tracked (3)

Degraded performance for Grafana Cloud Metrics in prod-us-central-7
Resolved
source ↗
Elevated query errors for Grafana Cloud Metrics in prod-us-east-3
Resolved · 🇺🇸 US East
source ↗
Mimir query unexpected response with status code 500
Resolved
source ↗

🕒 Live updates (13)

resolved Elevated query errors for Grafana Cloud... Nov 12, 12:35 AM

This incident has been resolved.

resolved Degraded performance for Grafana Cloud M... Nov 11, 10:13 PM

Increased latency on a cloud provider database resulted in a 50m write and rule evaluation outage, starting about 2020 UTC. Metrics rule evaluations were last to recover, around 2110 UTC.

monitoring Degraded performance for Grafana Cloud M... Nov 11, 10:07 PM

Traffic has recovered and we are monitoring the results.

investigating Degraded performance for Grafana Cloud M... Nov 11, 9:27 PM

We are continuing to investigate this issue.

investigating Degraded performance for Grafana Cloud M... Nov 11, 9:24 PM

We are continuing to investigate this issue.

investigating Degraded performance for Grafana Cloud M... Nov 11, 8:37 PM

We are investigating an issue affecting Grafana Cloud Metrics, Logs, and Traces in the prod-us-central-7 region. Some customers may see failed or delayed writes, query errors, and failed alerting and recording rule evaluations.

monitoring Elevated query errors for Grafana Cloud... Nov 11, 8:21 PM

Between 17:21 and 17:41 UTC, a small percentage of metrics queries for some Grafana Cloud Metrics customers in the prod-us-east-3 region failed. Ingestion was not affected. Query errors have stopped, and we are monitoring the service to confirm it stays stable.

resolved Mimir query unexpected response with sta... Nov 10, 12:09 PM

From approximately 03:20 UTC on 10 November, some Grafana Cloud Metrics customers in AWS US East (OH) and GCP US Central saw errors, or failed queries, when reading older data. Service has fully recovered and this incident is now resolved.

monitoring Mimir query unexpected response with sta... Nov 10, 11:18 AM

Our mitigation remains in place and query behavior in AWS US East (OH) and GCP US Central continues to improve. Some customers may still see occasional, brief query errors in the meantime.

monitoring Mimir query unexpected response with sta... Nov 10, 9:53 AM

Our mitigation remains in place and query behavior in AWS US East (OH) and GCP US Central continues to improve. Some customers may still see occasional, brief query errors in the meantime.

monitoring Mimir query unexpected response with sta... Nov 10, 4:42 AM

A fix has been implemented and we are monitoring the results.

identified Mimir query unexpected response with sta... Nov 10, 3:39 AM

We’ve identified an issue querying older data, and are already seeing recovery.

identified Mimir query unexpected response with sta... Nov 10, 3:38 AM

We’ve identified an issue querying older data, and are already seeing recovery

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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