← Outage Reports
Mux logo
Mux
mux.com
📊 Outages Resolved

Mux investigates data beacon collection issues affecting view session data

Video analytics platform Mux is investigating delayed view session data beginning at 22:12 UTC.

By The Downtime · Jul 1, 2026 · 10:45 PM ·Updated 1 month ago

Mux is investigating a major issue with its data beacon collection system. Beginning at 22:12 UTC, view session data is experiencing delays, the company reported.

Mux provides video analytics and monitoring services used by media companies and digital publishers to track video performance and user engagement.

The investigation began after the company detected the beacon collection issue. No further updates on the incident's scope or cause have been provided.

This is a developing story. We will update as Mux provides additional information.

🕒 Live updates (3)

resolved Jul 2, 1:13 AM

This incident has been resolved.

monitoring Jul 1, 10:50 PM

A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.

investigating Jul 1, 10:35 PM

We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

💬 Comments (0)

No comments yet — be the first to weigh in.

Join the conversation.