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Snowflake resolves Git repository outage in Workspaces

A software update bug prevented customers from using Git functionality for over 17 hours before a fix was deployed.

By The Downtime · Jun 24, 2026 · 10:00 PM

Snowflake has resolved a major incident affecting Git repository functionality in Snowsight Workspaces that began at 00:03 UTC on June 16, 2026, and lasted until 17:29 UTC the same day. Affected customers in certain regions were unable to pull changes from connected Git repositories or perform related Git operations, encountering the error message "Workspace feature disabled: Internal only system function."

Snowflake provides a cloud data platform that serves enterprises and organizations for data warehousing, analytics, and collaborative data work.

Snowflake identified the issue as stemming from a recent software update that changed how Workspace Git operations were routed and classified. A code issue caused some customer Git repository actions to be tagged with an incorrect internal classification, triggering failures. The company began rolling back the affected release at 00:03 UTC and completed remediation by 17:29 UTC. Customers who needed immediate access could request temporary account-level configuration changes via support.

Snowflake has published a detailed Root Cause Analysis on its community site. The incident is now resolved.

🕒 Live updates (7)

postmortem Jun 24, 9:57 PM

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0159144](https://community.snowflake.com/s/article/INC0159144)

resolved Jun 16, 8:20 PM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may have seen an error message: "Workspace feature disabled: Internal only system function." Incident start time: 00:03 UTC June 16, 2026 Incident end time: 17:29 UTC June 16, 2026 Preliminary root cause: A recent Snowsight Workspaces software update changed how certain Workspace Git operations were routed and classified. Due to a code issue, some customer Git repository actions were tagged with an incorrect internal classification, causing those operations to fail. A root cause analysis (RCA) document will be published within five business days.

monitoring Jun 16, 6:30 PM

Current status: We've implemented the fix for this issue. Any customers still encountering the error condition may need to refresh their browser session. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may have seen an error message: "Workspace feature disabled: Internal only system function." Incident start time: 00:03 UTC June 16, 2026 Incident end time: 17:29 UTC June 16, 2026 Preliminary root cause: A recent Snowsight Workspaces software update changed how certain Workspace Git operations were routed and classified. Due to a code issue, some customer Git repository actions were tagged with an incorrect internal classification, causing those operations to fail.

identified Jun 16, 2:36 PM

Current status: We're continuing to roll back a recent software release affecting Git repository functionality in Snowsight Workspaces. The rollback of the affected release is approximately 70% completed. We will provide another update within four hours. Customer experience: Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function." ETA: Based on current progress, we expect the rollback to complete within the next four hours. Workaround: While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change. Incident start time: 00:03 UTC June 16, 2026

identified Jun 16, 12:29 PM

Current status: We've identified a recent release issue affecting Git repository functionality in Workspaces. The rollback of the affected release is continuing and is approximately halfway completed. We will provide another update within two hours. Customer experience: Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function." ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change. Incident start time: 00:03 UTC June 16, 2026

identified Jun 16, 11:29 AM

Current status: We've identified a recent release issue affecting Git repository functionality in Workspaces. The rollback of the affected release is proceeding as expected across the environment. We will provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function." ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change. Incident start time: 00:03 UTC June 16, 2026

investigating Jun 16, 10:29 AM

Current status: We've identified a recent release issue affecting Git repository functionality in Workspaces. We're rolling back the affected release across the environment and will provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function." Workaround: While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change. Incident start time: 00:03 UTC June 16, 2026

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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